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Work with DID for Training

Designing and delivering successful training requires careful and thorough planning and organization.

DID has developed an integrated vision of training for community finance institutions that is based on nearly 40 years of technical support to over 50 community finance networks across four continents.

DID’s intervention process is built on its know-how in the areas of coaching and the transfer of expertise. DID offers training programs and universal management tools based on the best practices in microfinance.

  • Structured management of training services 
  • Increased professionalism of those in charge of training
  • A wide range of work tools to develop core and specialized competencies used in financial intermediation

The programs and tools that DID offers its partners have been tested in community finance networks and proven flexible enough to adapt to any business environment around the world.

Training

Four types of intervention are offered to provide support to teams in charge of human resources and training, including design of a training services unit; needs analysis and planning of training; development,  organization and delivery of training; and management of training.

A specialized toolkit is provided with each type of intervention.

Training programs

DID offers three training programs designed for managers, loan officers and tellers.

These programs are intended to provide support for new employee integration and encourage skills upgrading of those already in such positions in order to standardize practices and achieve desired performance targets.

Strategic management training seminars

 

Three international strategic management seminars are offered by DID on the following topics

  • financial decision making
  • strategic management of development
  • governance.

Taking an approach focused on practice using simulations, these seminars offer instruction on various topics related to strategic management of microfinance institutions.

An expert in the field and special guest speaker conduct these seminars which have earned high ratings from participants.

An institutional seminar on implementing financial decision making is also offered by DID. It is mainly intended for managers of the same organization and addresses topics from previous seminars from the special viewpoint of the local institution involved.

These seminars may be delivered in collaboration with TANDEM and the Organisation internationale de la francophonie (OIF), or by local capacity-building endeavours run by local organizations.

COOPEC management and operation program

 

This is a basic distance training program that is deployed through local teaching establishments and offers an official diploma.

This program has 7 modules involving 250 hours of study by the participant.

Topics such as the characteristics of savings and credit cooperatives (Coopecs), structure and organization, management and financial analysis, management of lending operations and supervision are addressed.

Currently being delivered in Africa and Eastern Europe, this program is available in French, English and Russian.

University distance training program in commercial credit

 

This short program is offered in collaboration with Téluq and enables students to upgrade skills and increase competencies in the field of credit for productive purposes in microfinance.

It is available in French and is offered throughout the year to students around the world.

Article A Novelty for the French-Speaking World: a Distance Training Program in Microfinance

Contact DID.
Kokoumeh Fedy, Director General of the apex organization FUCEC (Faîtière des Unités Coopératives d'Épargne et de Crédit) in Togo

Over the last five years, FUCEC has undergone major changes. Improving professionalism while implementing network restructuring of 152 base cooperatives, 8 regional unions and a federation was an enormous challenge.

That challenge was overcome successfully. By the end of 2007, consolidated financial results for the network were over 2.4 million Canadian dollars.

But it quickly became evident that the managers of local financial cooperatives were having difficulty providing effective management in an increasingly competitive environment.

Contracts signed with DID launched a process of testing training programs for managers in four medium size financial cooperatives.

Complete and comprehensive, the DID program has the advantage of linking theory and practice because it is delivered within the work environment of the managers themselves. While it is demanding for the learners in terms of personal discipline and organization, the content is beneficial.

Several training projects have been completed under the DEFFI program to develop expertise in community finance training.


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